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Passenger Rights

Flight cancelled or delayed from Catania?

Potresti avere diritto a un risarcimento fino a €600 per person. Check for free.in 2 minuti — paghi solo se ottieni il rimborso.

Check your refund for free → How it works
€250Flights ≤ 1,500 km
€400Flights 1,500–3,500 km
€600Flights > 3,500 km
No winNo fee
Process

How to get your refund

AirAdvisor handles everything for you — from the claim to the airline to any legal proceedings.

1

Free check

Enter your flight details and find out immediately if you are entitled to compensation.

2

Claim submission

AirAdvisor submits the claim to the airline on your behalf.

3

Negotiation or legal

If the airline refuses, AirAdvisor takes the case to court at no cost to you.

4

Receive your refund

The money arrives directly in your account. AirAdvisor only retains a commission on success.

EU Regulation 261/2004

When you are entitled to a refund

The European regulation protects passengers departing from EU airports or arriving in the EU on European carriers.

✈ Cancelled flight

  • Notified less than 14 days before
  • Ticket refund or alternative flight
  • Compensation from €250 to €600
  • Assistance (meals, hotel if needed)

⏱ Significant delay

  • Over 3 hours at arrival
  • Compensation from €250 to €600
  • Airport assistance after 2 hours
  • Refund if delay over 5 hours

🚫 Overbooking

  • Boarding denied against your will
  • Immediate compensation
  • Choice between refund and rebooking
  • Guaranteed assistance

🔄 Downgrade

  • Downgraded to a lower class
  • 30–75% ticket refund
  • Depending on the route
  • Immediate right without claim
⚠ Compensation does not apply in cases of extraordinary circumstances (extreme weather, air traffic control strikes, security emergencies). AirAdvisor will assess your case for free.

Did you have problems with a flight from Catania?

Check immediately if you are entitled to a refund. No upfront cost — you only pay if you get compensation.

Check refund for free →
FAQ

Everything about flight refunds

Yes, if the flight was canceled with less than 14 days' notice and the cause was not extraordinary. EU Regulation 261/2004 guarantees you compensation ranging from €250 to €600 depending on the flight distance.
In Italy the limit is 2 years from the event. In other European countries it can be up to 6 years. Best not to wait: flight data may become difficult to retrieve.
The check is completely free. AirAdvisor charges a commission only on success ("no win, no fee" model). If you don't get a refund, you pay nothing.
Sì, il EU Regulation 261/2004 si applica a tutte le compagnie aeree per i voli in partenza da aeroporti UE, incluse le low cost. Ryanair, easyJet, Vueling e Wizz Air sono tutte soggette al regolamento.
Yes, within the time limits. In Italy you have 2 years from the event. Keep your boarding pass or booking reference — they help a lot with the claim.